Customers

Your buyers, not the platform's

The people who come to your room are your audience. You can see who they are, what they've spent and how often they come back โ€” and we don't market to them.

Your List

Who's been four times and who came once.

A ticketing platform's customer list is usually a CSV of email addresses with no context. This one knows what each person is worth to your room.

  • Lifetime valueWhat they've actually spent with you, across every show.
  • Their whole historyEvery order, every show they've been to, and when they last came.
  • Sorted how you need itBy value, by order count, by who came most recently, or by name.
Your regularsBy lifetime value
  • D. Okonjo$412 ยท 9 shows
  • S. Byrne$288 ยท 6 shows
  • M. Halloran$205 ยท 5 shows
  • Repeat buyersVisible per show
Where They Came From

The list starts full, not empty.

Your Eventbrite history

Past events, customers and orders import with you, de-duplicated by email โ€” so your reporting doesn't restart at zero. How switching works.

Referral codes

Give each comic their own code and you can see who they actually brought, rather than guessing at whose crowd filled the room.

The ad that sold the ticket

Orders carry their attribution, so a customer isn't just a name โ€” you know which campaign found them. More on marketing.

And Then Email Them

A list you can see is worth less than a list you can send to.

Pick a show and the campaign writes itself from the event โ€” poster, date, venue and a ticket button already in it. It goes to your buyers, from your workspace, with no export and no import. Afterwards the campaign tells you the orders and the ticket revenue it produced, which is the number a general-purpose email tool can't give you.

  • Skip the people who already boughtNo point selling Friday's show to someone holding a Friday ticket.
  • Revenue, not open rateThe system that sent the email also sold the ticket, so it can join the two.

How email works

After The Show

What the room thought, and your reply.

Post-show reviews come back attached to the show they're about, and you can respond. It's feedback about a specific night with a specific lineup โ€” not a star rating floating free on someone else's marketplace.

They're your audience.

Bring your history across and see what your regulars are actually worth.