Moving from Eventbrite starts with one file
Export your Orders report, drop it in, and your events, customers and sales history come with you. You don't lose the years you've already sold.
Free, and you can look at the preview before anything is written.
Five steps, and four of them are ours.
The only part that needs you is getting the file out of Eventbrite. Everything after that happens in the importer.
- 1
Export your Orders report from Eventbrite
Reports → Orders, set it to all events and your full date range, then Export to CSV. The importer walks you through it if you'd rather follow along.
- 2
Drop the file in
It parses in your browser. The file doesn't go anywhere until you've looked at what's in it and said yes.
- 3
Review what it found
Events, customers, orders, tickets and gross sales, counted before anything is written — plus a list of anything it couldn't read, so you're not guessing about the rows it skipped.
- 4
Import
Customers de-duplicate by email and existing records update rather than double up, so running it twice doesn't make a mess. You get a count of what was created, what was updated and what was skipped.
- 5
Set up your room and your comics
This is the manual part. Your seat map and your deal terms get built once, by hand — see below.
Your history, not just your contacts.
Most migrations hand you a list of email addresses. This one brings the shows and the money attached to them, so your reporting doesn't start from zero.
- Your past eventsEach one created as a real event, not a row in a spreadsheet.
- Your customersDe-duplicated by email, with names, phone and location where Eventbrite had them.
- Your orders and ticketsAttached to the right event and the right customer, with the totals they were sold at.
- Events14
- Customers1,208
- Orders1,644
- Tickets2,931
- Gross sales$71,480
Two things you set up by hand.
Eventbrite's export doesn't contain them, so nothing could bring them across.
Your seat map
If you run a table room, the layout gets drawn once. After that it's a template you reuse for every show in that room.
Your comic deal terms
What you've agreed to pay each comic has never been in your ticketing system — it's in your head or a spreadsheet. You enter it once, and from then on it settles itself.
Both are setup you do once for a room you run every week, not work that repeats.
You don't have to move everything at once.
Import your history, put one show on ComedyPass, and leave the rest where it is. There's no subscription running in the background and nothing to cancel if you decide against it — so the only thing you're risking is one night's setup.
Start with the file.
Export it, drop it in, and see what comes across before you decide anything else.